Have questions about our products? Need help with custom orders?
Our team is here to help. Reach out anytime!
Our workshop & office
Shenzhen, China
Chat with us on WhatsApp for the fastest response. Our team is available during business hours to answer your questions, provide quotes, or discuss custom orders.
Chat on WhatsApp* Response times may vary outside business hours. WhatsApp messages are typically answered within 24 hours.
Find quick answers to common questions. Can't find what you're looking for? Contact us!
We offer worldwide shipping. Standard shipping takes 7-15 business days. Express shipping (3-7 days) is available. Free shipping on orders over $99 USD.
Yes! We work with photography studios and resellers worldwide. Contact us via WhatsApp or email for wholesale pricing and minimum order quantities.
Absolutely. All our props are crafted with baby-safe materials, non-toxic dyes, and smooth finishes. Safety is our top priority in every design.
Yes, we accept custom orders for unique colors, sizes, or designs. Contact us with your requirements and we'll provide a quote and timeline.
We offer a 30-day return policy for unused items in original condition. Custom/personalized items are non-returnable. Return shipping costs are buyer's responsibility.
Once your order ships, you'll receive a tracking number via email. You can also check your order status in your account dashboard.
Our main workshop is in Shenzhen, China. While we don't have a public showroom, wholesale clients can schedule factory visits. Contact us to arrange.
We love partnering with talented photographers! Email us your portfolio and Instagram handle. We offer commission-based partnerships and free product exchanges.
Explore our full collection of premium newborn photography props.
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